My sincere thank you for the wonderful job you and your staff did in selling my home so quickly during this slow period for home sales in the metro Phoenix area. I was very impressed during your initial tour of my home, when you pointed out little things I could do that would improve the visual presentation of the home. I was also very pleased in the way you staged the house to make it more attractive to potential purchasers. You did an excellent job of marketing the home by listing it on multiple web sites, holding open houses, and showing the home to other real estate agents so they might recommend the house to their clients. I don´t know which of these sales efforts was the one that brought the buyer to the table, but I am impressed with the multiple ways you marketed the home.
Of course, I would be remiss if I did not mention that you have a great support staff that is both very professional and fun to work with. While selling a home can be very stressful for the seller, the fine support I received from each of your staff made this process much easier on my nerves. And for that I am very thankful!
"From the beginning, Karen, you were right on track. You are an excellent listener, and heard what it was we were looking for. This is obvious in the fact that you found us the perfect home in one afternoon. You did an excellent job in following through and responding to every issue that arose. You have a true gift with people and we feel that you are a friend, even after this very short period of knowing you. I will definitely recommend you to my friends and business associates and clients without reservation." Lorie Green, Vice President, Private Client Services, Well Fargo.
Bob & Linda Biondo
"I did an extensive search of Realtors that listed and sold homes in my target area and your name kept showing up at the top of the list for each criteria I reviewed." We enjoyed the time spent viewing homes together and were surprised at the 2:00am emails from Karen. She made the process simple and easy after we found our home." - Bob Biondo
Michael Manning, Managing Partner for Morrison & Hecker Law Firm
Michael Manning, Managing Partner for Morrison & Hecker Law Firm, Phoenix Office-Named one of the Top 100 Law Firms in the US"I am extremely pleased with Karen's service & recommend her whenever possible."
Albert and Caryl Gabbay
Albert & Caryl Gabbay,
"Although the purchase of the home was not contingent on the sale of our home in New York, you were able to time the closings so we were able to avoid interim financing.. We were particularly impressed with the low-key approach in your efforts. We also want to thank you for all the honest people you recommended, from house inspectors, handymen, locksmiths, carpet and tile repair and installation, air conditioning repair and cleaning services. In truth, you made the purchase of our home in Arizona simpler and less stressful than the sale of our home in New York, and we were 2500 miles away."
Melanie Russell, Human Resource Mgr, Allied Signal
" I sincerely want to thank you for the exceptional service and attention to detail. There was never an instance that something was not resolved to our satisfaction in an expedient and professional manner."
James Blaskovich, Jr. Aerospace Services, Honeywell International
"
Transferring to a new city, changing jobs, and moving into a new home are significant stress related events. Karen made the transition to Arizona as smooth as possible due to her sincere interest and diligent efforts. She was always available and very persistent in locating, showing, and finding the right home. We reviewed different strategies and locations (which changed many times). Karen remained patient and flexible and focused on finding the right home and definitely made me feel as if I was the most important client she had. Bottom line is Karen makes the difference and the service she provides is the best I've seen."
Dick & Joni Quimby, Price Waterhouse Coopers
"Joni and I want to thank you for all your hard work and advice on the sale of our home. I can honestly say you were the best in helping us prepare, market and close the sale of our home! We hit our target price in under 30 days."
Robert Botto
We want you to know how very pleased we were with the services of Karen Picarello and her associate throughtout the new home search.
Karen is, unquestionably, the best realty agent with whom we have worked. Her eagerness to help us find the home that best met our needs, her unwavering dedication to leaving no stone unturned and her engaging personality made what could otherwise have been a most stressful event, a very pleasant one.
Karen's associate, was truly a pleasure to work with as well. Always there to answer our myriad of questions and ever on top of the mountain of details that had to be addressed along the way. She tackled it all with skill and confidence. Her presence as a true partner with us in the buying process was invaluable--a decided asset to the Picarello Team.
We would not hesitate to recommend Karen and her partner to anyone who requires the services they provide. Nor will we think twice about using Karen and her team again when we plan our next move. It's a decision we have already made.
Sincerely, Bob & Mary Botto
Lisa Crary
"I'd like to formally thank you for you time and energies spend on our behalf during our October trip to Phoenix. We were excited about the prospect of moving there. But time helped put the job offer in better perspective and we decided not to move after all.
Kevin & I particularly appreciate your style of work--very straight forward, very professional, and no "schmoozing!" It's breath of fresh air from the real estate agents we've met here, who seem too willing to sacrifice their personal character for a sale."
Sincerely, Lisa Crary
Dr. Robert Schambier, Professor at Ottawa University
"Karen understands people and greatly values integrity. In real estate as well as the classroom (her former profession) ethics is paramount. When differences of opinion occur, she knows it's better to lose a sale than lose a client." --Robert Schambier
Brian Cousins, Director, Materials, Honeywell
"Thanks for the outstanding service provided. You displayed many attributes I have not encountered in most Realtors including proactive communication and follow-up,outstanding attention to detail, and a real ownership of the process."
Tony Parisi, General Mgr, Landis Division of Siemens
"I was pleased with Karen's impeccable service and ability to fully understand our needs. Exceptional Service." --Tony Parisi, General Mgr, Landis Division of Siemens
Ray Dean, President of Empyean BioScience
"I was very satisfied with her service, and have recommended Karen to several people. We use her for our Corporate Relocations." --Ray Dean, President of Empyean BioScience
Anne Haws
"You do such a great job of covering a lot of territory very efficiently. I feel very lucky to have such a professional realtor." --Anne Haws
Jim and Julia Linker, President of Washington Mutual
Jim & Julia Linker, "We were pleased with the way Karen set up the web listing with excellent photos and information, she also prepared a photo portfolio with fact sheet and local schools, other advertising and marketing tools, i.e., Homes & Land were excellent."
Dennis and Claire Tupper
Dennis and Claire Tupper, "We had a great deal of interest very quickly. In fact we had an offer in less than 10 days. We loved the brochure and the help with "staging."
Julie Engen
"I've been meaning to thank you for all your GREAT follow-up. The movie tickets, the notes, everything. You truly exemplify a great sales person (and I mean that as a very big compliment)! I really appreaciate all that you have done for me. I love my condo and living here in Arizona. You have really helped to make my transition smooth." Julie Engen
Carol Gildner
"The part of the transaction I like the best was that you were so capable and self reliant, since I was at a distance, you inspired trust. Even though there were many things going on, you responded in a timely manner.I never felt uncomfortable or frustrated, cooperation was excellent. Everything worked out smoothly and I have a very lovely new home." --Carol Gildner
NEXUS Relocation Group, Inc.
"Thank you so much for all of your help as you so professionally worked on behalf of our transferees. It truly has been a pleasure. We will call again."Linda Hedstrom, Nexus Relocation Group.
John & Cheryl Betka
John was looking for a condo for his daughter while she is at Arizona State University. His concern was safety and price.
"My overall feelings about my experience was exceptional. Karen & Suzanne did a wonderful job in finding us a home, negotiating the deal and complete follow through while we remained in our Colorado home.Your concern for our needs in finding the rigfht place for the right price and in a safe neighborhood is what convinced us to work with Karen. Everyone wants a realtor they can completely trust and Karen is that person."
John Betka,
Brian & Lynn Woodard
"The most challenging part of the transaction was doing everything over the phone because we were living in Chicago. Trying to coordinate between IL rules and AZ rules was frustrating, but whenever things got hectic, we could always rely on support and a positive attitude to get through it.It was a great experience all in all and we got a wonderful home." Brian & Lynn Woodard
John & Gina Hook
"You've truly gone above and beyond to help John & I and we are so very grateful. Your dedication and marketing savvy made the difference in selling our home. You knew how to show potential buyers the beauty we enjoyed for so many years. We will definitely recommend you to friends and you'll be our 1st call if our needs change in the future." --John and Gina Hook
Todd Purdin
"I was convinced to work with Team Picarello because of Karen's proven record & the excellent staff you guys have! Made it as pleasant of an experience as possible and I have already recommend their services to others.."
--Todd Purdin
Steve & Linda Smith
"We wanted to express our extreme pleasure in the way you handled both the sale of our existing home and the purchase of our new one. Despite changing our minds half way through the process, you handled it with professionalism and good humor. We cannot tell you how appreciative we are, and how pleased with not only the value and location, but the overall 'comfortable' feeling we have with our new home." -Linda and Steve Smith, Cheery Creek Mortgage Company
Glen & Jeannette Richardson
"Dealing with you, Karen, is a delight. Your staff is very helpful & accomodating." -Glen & Jeannette Richardson
Jerry & Marge Antunes
Almost 7 years after Marge and Jerry purchased a home from Karen this is what they had to say:
Karen gave us... "the personal touch. We knew at every step that Karen was looking out for us." We asked if there was a time when they felt uncomfortable or frustrated: "Time has passed, but I cannot remember any frustrations -- Karen seemed to anticipate and got us through without problems. We were impressed with Karen's sincerity and knowledge of the real estate business. What stood out to us in our minds was the amount of time that Karen spent with us, her patience and her smile. We would never hesitate to contact Karen for ourselves or friends." -Jerry & Marge Antues
Tracy Hite
"I was not sure about working with you until I met you face-to-face.I instantly trusted you. Just call it instinct. The closing report you sent was excellent. You never lost patience even through there were many houses and many repeats.I would recommend you to friends. I found you to be trustworthy." - Tracy Hite
Jennifer Rand
"It has been reassuring to work with you especially since Rodgers gave you such a glowing recommendation! How nice it was to have each step proceed without delay or difficulty. It is easy to see why you are so busy when you give your clients such personal and attentive service during this surprising adventure of real estate purchase. You'll be my rep for life! - Fondly, Jennifer
Randy Martin
Randy is an agent at Shorewest Realtors in Wisconsin. He referred his daughter to Karen. I have been meaning to contact you to let you know how much I appreciate the way you handled Monica's ordeal. It meant a lot to Monica to be given the professional care that you and Terry showed her.
Please thank Terry for all of his kindness and help that was shown to Monica that was way above the call of duty. It is that kind of treatment that sets some in our profession apart from others. A very large Thank You to you and Terry for being a couple of those few.
Best Regards, Randy Martin
Julia Hennessey
"I would like to thank you for everything you and your team did to sell my house in Arizona Park Place.It was such a help to have your input and assistance in the staging process.I believe it did look so much better than just empty rooms.
Also, you were so good covering for Terry.I had no idea that Terry was in hospital for a procedure until he told me after his recovery.It says a lot about your team that I didn´t notice.
Whenever I called I could speak to you or your support staff, and you would call to update me on the status." Julia
Adrain and Jennifer Yee
"Mr. Douglas Ledger made everthing pretty smooth and easy. I deemed it a pleasant experience. Mr. Ledger is precise, punctual and excellent in what he does. I would recommend Mr. Ledger to family and friends. --Adrain and Jennifer Yee
Dennis & Mary Moran
"Your keeping in touch with your contacts, friends, clients, etc. is really a huge strength in your success. Congratulations for your diligence! Your approach to your business is really your approach to life and you must reap great rewards in relationships and successful business negotiations. You are a great role model!"